STREAMLINING HEALTHCARE

Providing remote call handling and triage services to primary care

LineIn are committed to ensuring that every single interaction our team have with a patient has a positive and efficient outcome.

Introducing LineIn

LineIn remedies poor patient access and overstretched practice teams by providing discreet and remote call handling and triage services. LineIn focuses on inbound calls, so the practice can focus on continuity of care.

 

Our Services

Remote Call Handling

Our clinically supervised staff collect a comprehensive medical history and help signpost patients effectively within the healthcare network.

Remote Triage

We streamline your patient flow and manage and close simple cases, allowing you to focus on continuous and complex care requirements.

Triage Hub

LineIn's triage hub offers a complete solution to primary care providers, providing a central hub for call handling, triage and management.

"I now have the headspace to focus on solutions for our patients, thanks to LineIn for taking all the inbound calls"

"Linein has completely changed the way we work and the working environment. We are a lot less stressed and we can actually manage more enquiries than we were multitasking, dealing with patents and inbound calls. I now have the headspace to focus on solutions for our patients, thanks to LineIn's call handling services.”


Patient Advisor Vasundhra

Improved Patient Access, Improved Staff Morale

LineIn allows practices to achieve more with less. This is primarily done by freeing up your stretched clinical teams, allowing them to work with complex patient needs and tasks and to sympathetically and respectfully deal with effectively signposting less urgent cases.

LineIn are trusted advisors, handling a patient reach of nearly 500,000 people, across the UK, on behalf of over 35 primary care providers.

BROCHURE DOWNLOAD

Find out how LineIn can benefit your organisation.

Our first contact advisors are trained to understand your processes, pathways and procedures to ensure your patients have outstanding access into your practice.

Contact us

 
 
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Book a Demonstration

 With Flemming Jensen - Managing Director & Patient Access Enthusiast.

Proud to collaborate with GP in the Cloud, part of DELT Shared Services